Terms of Service

Effective Date: June 24, 2026 | Last Updated: June 24, 2026

Please read these Terms of Service carefully before using our website or placing any order. By accessing or using the Jet's Kitchen website at jetskitchen.rest, placing an order, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must discontinue use of our website and services immediately.

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Jet's Kitchen ("Company," "we," "us," or "our"), the operator of the website located at jetskitchen.rest and provider of food and restaurant services described herein. This Agreement governs your access to and use of our website, mobile platforms, online ordering systems, and all related services.

By accessing our website, creating an account, placing an order, subscribing to our communications, or otherwise interacting with our digital or physical services, you expressly agree to be legally bound by these Terms. This acceptance is effective as of the date you first access or use our services.

If you are accessing or using our services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and in such case, "you" and "your" will refer to that entity.

We reserve the right to update, amend, or replace these Terms at any time. Your continued use of our services following the posting of any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates.

These Terms apply to all visitors, users, customers, and others who access or use our services within the United States. By using our services, you represent that you are at least 18 years of age, or if you are between 13 and 17 years of age, that you have obtained the consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

2. Description of Services

Jet's Kitchen is a food service establishment engaged in the preparation, sale, and delivery of food and beverage products, including but not limited to pizza, appetizers, beverages, desserts, and other menu items. Our services include the following:

2.1 Online Ordering

Through our website at jetskitchen.rest, customers may browse our menu, customize their orders, place orders for pickup or delivery, make payments, and track their orders. Our online ordering system is provided as a convenience tool and is subject to availability, technical uptime, and other operational constraints.

2.2 Delivery Services

We offer food delivery services within defined geographic zones. Delivery availability, estimated delivery times, and applicable delivery fees are subject to change based on operational capacity, weather conditions, staffing, and geographic limitations. We make reasonable efforts to meet estimated delivery windows but do not guarantee specific delivery times.

2.3 Carryout and In-Store Services

Customers may place orders for in-store pickup at our physical location. Upon arrival, customers should follow any instructions provided during the ordering process regarding pickup procedures, parking, and wait times.

2.4 Catering and Special Orders

Jet's Kitchen may offer catering services and special bulk or event orders upon request. Such orders are subject to separate terms, availability, and advance notice requirements as communicated at the time of inquiry.

2.5 Digital Communications and Promotions

We may offer promotional offers, discount codes, loyalty programs, email newsletters, and other marketing communications. Participation in any such promotions is voluntary and subject to specific promotional terms and conditions.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of services.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of our services, you agree to:

Provide accurate, current, and complete information when creating an account or placing an order, including your name, delivery address, contact number, and payment information.
Maintain the confidentiality of any account credentials, including passwords, and notify us immediately of any unauthorized access to your account.
Use our services solely for lawful, personal, or authorized commercial purposes in compliance with all applicable local, state, and federal laws and regulations.
Ensure that you are present or that an authorized representative is available at the designated delivery address to receive your order at the estimated delivery time.
Treat our staff, delivery personnel, and other customers with respect and dignity at all times, whether in-store, by phone, or through digital communications.
Comply with all applicable health, safety, and regulatory requirements relevant to the receipt and consumption of food products.
Promptly notify us of any issues with your order, including incorrect items, quality concerns, or delivery problems, within a reasonable time frame following receipt of your order.

3.2 Prohibited Activities

You agree that you will not engage in any of the following prohibited activities in connection with your use of our services:

Fraudulent Transactions: Submitting false, inaccurate, or fraudulent orders, payment information, or refund requests.
Unauthorized Access: Attempting to gain unauthorized access to our systems, servers, databases, or other users' accounts through hacking, password mining, or any other means.
Malicious Code: Uploading, transmitting, or distributing viruses, malware, spyware, ransomware, or any other harmful code through our website or systems.
Data Scraping: Using automated bots, scrapers, crawlers, or similar tools to extract, collect, or harvest data from our website without our express written consent.
Abuse of Promotions: Creating multiple accounts or using false identities to exploit promotional offers, discount codes, or loyalty rewards in a manner inconsistent with their intended use.
Defamation and Harassment: Posting or transmitting any content that is defamatory, harassing, threatening, obscene, or otherwise offensive toward our business, employees, or other customers.
Intellectual Property Infringement: Copying, reproducing, modifying, distributing, or exploiting any content, trademarks, logos, or other proprietary materials belonging to Jet's Kitchen without prior written authorization.
Interference with Operations: Taking any action that imposes an unreasonable or disproportionately large load on our infrastructure, or that otherwise interferes with the proper operation of our website or services.
Resale of Products: Purchasing food products from Jet's Kitchen for the purpose of unauthorized commercial resale without our prior written consent.
Misrepresentation: Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with any person or entity in connection with your use of our services.

Violation of any of the above prohibited activities may result in immediate termination of your account, denial of future service, and may subject you to civil and/or criminal liability under applicable law.

4. Intellectual Property Rights

All content published and made available on our website and through our services, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, menu designs, brand names, trade dress, software, and the compilation thereof, is the exclusive property of Jet's Kitchen or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

4.1 Trademarks

The name "Jet's Kitchen," our logo, and any associated trade names, service marks, and slogans used in connection with our services are trademarks and service marks of Jet's Kitchen. You may not use, copy, reproduce, or display any of our trademarks or service marks without our prior express written permission. Nothing in these Terms grants you any license or right to use any trademark, logo, or brand name displayed on our website.

4.2 Website Content

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our website and its content solely for the purpose of placing food orders and utilizing our services as intended. You may not reproduce, distribute, publicly display, create derivative works from, or otherwise exploit any portion of our website content for any commercial purpose without our prior written consent.

4.3 User-Submitted Content

If you submit reviews, feedback, comments, photos, or other content to our website or through any linked social media platform in connection with our services, you grant Jet's Kitchen a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media for marketing, operational, and promotional purposes. You represent and warrant that you own or have the necessary rights to submit such content and that it does not infringe the rights of any third party.

5. Payment Terms

5.1 Pricing and Fees

All prices displayed on our website are listed in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable sales tax, delivery fees, or service charges unless explicitly stated. Applicable taxes will be calculated and displayed at checkout based on the delivery or pickup address and applicable state and local tax rates.

5.2 Payment Methods

We accept major credit cards, debit cards, and other payment methods as indicated on our website at the time of checkout. By providing payment information, you represent and warrant that you are authorized to use the selected payment method and that the information you provide is accurate and complete.

5.3 Order Confirmation and Processing

An order is not confirmed until you receive an order confirmation notification via email or through our website. We reserve the right to cancel or refuse any order for reasons including, but not limited to, unavailability of items, errors in pricing or product descriptions, suspected fraudulent activity, or inability to process payment.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final. However, if you receive an incorrect order, a significantly deficient product, or experience a verifiable service failure, you may contact us at [email protected] within 24 hours of receiving your order to request a review and potential remedy, which may include a replacement, store credit, or partial refund at our sole discretion. Cancellations may be accepted if made before food preparation has commenced.

5.5 Promotional Codes and Discounts

Promotional discount codes are subject to individual terms and conditions, including expiration dates, minimum order requirements, and exclusions. Only one promotional code may be applied per order unless otherwise stated. We reserve the right to revoke or invalidate promotional codes at any time in the event of suspected misuse or fraud.

6. Disclaimers and "As-Is" Basis

YOUR USE OF OUR WEBSITE AND SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JET'S KITCHEN PROVIDES ITS WEBSITE, SERVICES, FOOD PRODUCTS, AND ALL RELATED CONTENT ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT:

Our website will be available, uninterrupted, timely, secure, or error-free at all times;
The results obtained from using our services will be accurate or reliable;
Any errors or defects in the website or services will be corrected;
Our website is free from viruses, malware, or other harmful components;
Food products will meet any specific dietary requirements, allergies, or health needs unless expressly stated in writing.

6.1 Food Allergy Disclaimer

Important: Our food products are prepared in a facility that handles common allergens including wheat, dairy, eggs, soy, tree nuts, peanuts, fish, and shellfish. While we make reasonable efforts to prevent cross-contamination, we cannot guarantee that any menu item is entirely free from allergens. Customers with food allergies or dietary restrictions are strongly encouraged to contact us directly at [email protected] before placing an order to discuss their specific needs.

6.2 Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Jet's Kitchen. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party websites you visit.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JET'S KITCHEN, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, OR ANY OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

Your access to or use of, or inability to access or use, our services;
Any conduct or content of any third party in connection with our services;
Any food products purchased through our website;
Unauthorized access, use, or alteration of your transmissions or content;
Delays in delivery or non-delivery of orders due to circumstances beyond our reasonable control.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO JET'S KITCHEN IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability for incidental or consequential damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the greatest extent permitted by applicable law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Jet's Kitchen, its affiliates, licensors, service providers, employees, agents, officers, directors, and successors (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

Your violation of these Terms of Service;
Your use or misuse of our website, services, or food products;
Your violation of any applicable law, regulation, or ordinance;
Your infringement or misappropriation of any intellectual property or other rights of any third party;
Any content or information you submit, post, or transmit through our website or services;
Your negligence, willful misconduct, or fraudulent actions;
Any dispute you have with another user of our services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim. You shall not settle any claim without our prior written consent.

9. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or relating to them, or to your use of our services, shall be governed by and construed in accordance with the laws of the United States and the laws of the applicable state in which Jet's Kitchen operates, without regard to its conflict of law provisions.

To the extent that any dispute is not subject to mandatory arbitration as described in Section 10 below, you consent to the exclusive personal jurisdiction of the federal and state courts located within the United States for the resolution of any such dispute. You waive any objection to the laying of venue of any such proceeding in those courts and waive any objection that such courts are an inconvenient forum.

Our services are intended for use within the United States. We make no representation that our website or services are appropriate or available for use in locations outside of the United States. Those who choose to access our services from outside the United States do so on their own initiative and are responsible for compliance with applicable local laws.

These Terms are subject to all applicable federal laws of the United States, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) governing unfair or deceptive acts and practices in commerce.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Jet's Kitchen at [email protected] and attempt to resolve the dispute informally. We will make good-faith efforts to resolve any concerns or complaints within thirty (30) days of receiving written notice. If the dispute is not resolved informally within thirty (30) days, either party may proceed to binding arbitration as described below.

10.2 Binding Arbitration

Except for claims that qualify for small claims court, any dispute, controversy, or claim arising out of or relating to these Terms, the breach thereof, or your use of our services shall be resolved by binding individual arbitration administered by a recognized arbitration organization under its applicable arbitration rules. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding on both parties.

10.3 Class Action Waiver

YOU AND JET'S KITCHEN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims and may not preside over any form of a class or representative proceeding. If this waiver is found to be unenforceable, then the entirety of Section 10.2 shall be null and void.

10.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidentiality obligations, or other rights where such relief is warranted.

11. Term and Termination

11.1 Term

These Terms of Service become effective upon your first access to or use of our website or services and remain in full force and effect for as long as you continue to use our services or maintain an account with us, unless earlier terminated in accordance with this Section.

11.2 Termination by You

You may terminate your relationship with us at any time by discontinuing use of our website and services and, if applicable, requesting the deletion of your account by contacting us at [email protected]. Termination will not affect any outstanding obligations you may have, including payment for orders already placed.

11.3 Termination by Jet's Kitchen

We reserve the right to suspend or terminate your access to our services, with or without notice, for any reason or no reason, including but not limited to:

Violation of any provision of these Terms;
Suspected fraudulent, abusive, or illegal activity;
Repeated complaints or abusive conduct toward our staff or other customers;
Non-payment or charge-backs without valid justification;
Our decision to discontinue or modify our services.

11.4 Effect of Termination

Upon termination, your right to use our services immediately ceases. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitation of liability, indemnification, and dispute resolution provisions.

12. Changes to Terms

We reserve the right to modify, update, or replace these Terms of Service at any time at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice such as an email notification or a prominent announcement on our website.

Your continued use of our website and services after any changes to these Terms constitutes your binding acceptance of the revised Terms. If you do not agree to the revised Terms, you must immediately stop using our services.

We encourage you to visit this page regularly to review the current Terms. It is your responsibility to stay informed of any changes that may affect your rights and obligations under this Agreement.

13. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law or regulation, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, such provision shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

The parties agree that any invalid or unenforceable provision shall be replaced with a valid, enforceable provision that most closely approximates the intent and economic effect of the original provision, consistent with applicable law.

14. Additional Legal Provisions

14.1 Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on our website, constitute the entire agreement between you and Jet's Kitchen with respect to your use of our services and supersede all prior and contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

14.2 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any breach shall be deemed a continuing waiver or a waiver of any subsequent breach of the same or any other provision.

14.3 Assignment

You may not assign, transfer, or sublicense any of your rights or obligations under these Terms without our prior written consent. We may freely assign these Terms, in whole or in part, to any affiliate, successor, or acquirer of our business without restriction.

14.4 Force Majeure

Jet's Kitchen shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent that such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government orders, labor disputes, supply chain disruptions, power outages, internet service interruptions, or civil unrest ("Force Majeure Events"). We will make reasonable efforts to resume performance as soon as practicable following any such Force Majeure Event.

14.5 Electronic Communications

By using our website and services, you consent to receiving electronic communications from us, including order confirmations, receipts, promotional emails, and service notices. You agree that any agreements, notices, disclosures, or other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

14.6 Headings

The section headings in these Terms are provided for convenience only and shall not affect the interpretation of these Terms.

15. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service, your rights as a consumer, or your use of our services, please do not hesitate to contact us through any of the following channels:

Company Name	Jet's Kitchen
Email Address	[email protected]
Website	jetskitchen.rest

We are committed to addressing your inquiries and resolving any concerns in a timely and professional manner. For urgent matters related to food safety or order quality, we strongly encourage you to contact us via email at [email protected] so that we may assist you as efficiently as possible.

Notice to California Residents: Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents may have additional rights regarding their personal information. For more information about your privacy rights, please review our Privacy Policy available on our website at jetskitchen.rest.

Notice Under the FTC Act: Jet's Kitchen complies with the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and all applicable FTC regulations, including those governing advertising, marketing claims, and consumer protection. If you believe that any of our practices constitute an unfair or deceptive act or practice, you may contact us directly or file a complaint with the Federal Trade Commission at www.ftc.gov.